Over the years many industries across the world have realized the element of change and innovation. They have appreciated the fact that by adapting to a pattern of affordability through efficient business communication tools, they can stay competitive in the market and boost their revenues. These tools are predominantly valuable to trades and industries as they enhance their productivity, stimulate their employees for amplified output, improve organizational structures and simplifies routine procedures. It brings greater levels of user friendliness that can make companies get their messages conveyed to the customer in the best possible way without any glitches.
This essentially spells out the evident need for constant communication by all types of businesses –whether large, medium or small. Communication tools play an important role in a company’s life over the course of its evolution and can make or break a company. Every organization must be contingent with policies and decisions, regarding the usage of these tools to bridge the gap between the business and its clients. Consequently, it is imperative for a such organizations to exhibit very effective measures to tackle communication patterns and improve their day to day practices.
The most crucial objective for a viable corporation is to offer immediate and prompt real-time customer service. Experienced entrepreneurs can bring about this achievement by in-depth research and knowledge of how to build and utilize these tools for maximum benefits. This can be challenging for small and medium businesses that may not have the economical cushion to achieve these targets. This is where Whatsapp comes in, it brings an affordable tool, that can be used by businesses of all sizes. Whatsapp can leverage all kinds of support mechanism: audio, video and text, shaping itself into a robust and all-inclusive communication tool, that can essentially become, you go-to assistant for all kinds of activities, help, support, alerts and notifications.
For medium and large businesses, the Whatsapp Business API powers your communication with customers all over the world, so that you can connect with them on Whatsapp in a simple, secure and reliable way. Whatsapp helps more than 1 billion people, connect and share with the people they care about. Employee communication is the bane of existence for any business and the secret sauce for company growth and success.
WebHR is on of the very first HR software to have integrated with Whatsapp’s business API, entering the league of companies like Uber and Netflix, that have eyes set on futuristic, spam free communication. WebHR like Uber and Netflix are testing out its client communication, by pushing alerts and notifications. With only 100 companies onboard globally testing this feature, WebHR is yet again a pioneer in setting higher standards by foreseeing future technologies that could make employee experience better, efficient, faster and more effective.
WebHR believes in quality customer experience and hence, always utilizes the best possible technologies that could help monitor and gauge, the client experience. With a lot of junk mail and spam taking over space in our inbox, it is getting unbelievably hard to not miss out on important business alerts and notifications, which is where Whatsapp can help businesses out. This feature helps immensely to obliterate any spam, as the users have to opt-in to receive messages making it literally spam proof and no-nonsense way of communication. It lets the top management ask their important HR questions right on their Whatsapp from WebHR, things like – “Who is absent today” “Who is travelling this week” or “email me a list of all active employees etc
This bridges the gap most HR software have between end-users and the software itself, making things easier and building information base, that companies could use for critical decision making. This tool could and has the potential to become a go-to HR assistant for any company using it. Whatsapp business API can feel like a regular email inbox and yet have no spam in it, along with the capability to empower the users, to get those important alerts and notifications, that they would otherwise miss out on. As more businesses like “WebHR, Uber, NETFLIX etc “test and experiment with different possibilities, this will become an integral part of all business communications. The best part about all this is, the room to explore and do more, as emails and SMS gets clogged with more junk every day.
Also published on Medium.