Hotel management or the hospitality industry, as we see it today has completely changed and if anything, the pain points are more now than ever. The Gen-x or the millennials somehow don’t seem to be moving towards this industry and that has led to the shortage of skilled candidates. With more people leaving than entering the hospitality workforce and very little resources, the hoteliers are facing a surge in the cost of labor.
Along with this, the other major core problem areas for most, modern day hospitality businesses are compliance, compensation & benefits, analytical or organizational dynamics, finding the right person for the job and then training them. With most of the fortune 1000 companies moving towards SaaS based models for HR, the hospitality industry is lagging behind and it is about time, they up their game by moving to something, that can make their lives easier. Smaller businesses in this category have been identified to be short on funds and working capital, the result being the lack of an “in-house” dedicated staff for HR. Cloud HR can solve this issue for them, as most modern day full-suite HCM solutions in cloud, specially “WebHR” notably reduces the budgets allocated for HR in these businesses, with no need for additional HR resources.
Also it is hard to judge how retained the employees would be for these businesses, taking into consideration the fact that vacation seasons see spurts of employees joining, which are then hard to retain once the holiday time is over. HR’s role over the past few years has changed considerably and the kind of value it brings to different organizations today, is immense. It can provide a substantial amount of data about these trends in hiring, which in-turn could help with the hiring for a busy season to come.
In addition to, dealing with the most critical tasks at hand, like time management, goal setting, storing employee records electronically, going paperless, tracking the hours, lunch breaks, holidays, sick leaves, tardiness and employee absenteeism; there is an evident need for a better employee engagement and uplifting. A software that can create a conducive environment and coherence amongst the people working together.
Along with seamless applicant tracking, on-boarding, performance management, the most useful tool that a hospitality industry can benefit from is reporting & analytics and a strong mobile app to support staff, even if the managers are on the move. WebHR is the first ever, cloud based social HR ( http://webhr.co ) that meets the exact demands because of the nature of this industry. It is imperative to cater to this industry in its, most transformative phase, where it is transitioning and drifting into a more technically advanced era. It is essential for these businesses to have an All-in-One portal like WebHR, which is trusted by 196 countries globally, to build a culture of engagement amongst their teams at work and providing them a connected network. Organizations with international presence benefit the most out of these software, as different teams with cultural variations can learn to work in harmony and stay connected at all times.
With a cloud based software in place, all hospitality businesses can enhance their ROI and reduce monetary risks and fall-outs. These businesses go through a lot of phases, to just get the right candidate on-board with them, a complete and more robust SaaS HR can make these processes easier, plus have a liberty of an expandable software in place for future needs as well. A system that grows just as your business grows. A cloud based HR could fulfill their need for a data-driven hiring process, that also uses social media for that purpose.
HR’s role in a modern-day hospitality business has to go an extra mile, so that they become high-performance and service oriented organizations, having strong hold on all domains, to work in a cohesive pattern, for maximum output. These cloud, All-in-one portals ensure that these businesses are on track by following a simple, yet sophisticated method of automating, tiring every day tasks with measurable outcomes, seen on the dashboards, with just a few clicks of mouse.
A very “people oriented” industry has to have a deeper road-map to build a strong connection with organizational culture by promoting their core values and passing them on to their teams; setting realistic goals and targets, achieving them, converting them into a useful measurable data, so that the top management could decide on the vision it wants to infuse in the company. An understanding of these metrics which are a result of proper assignment of goals and targets, is what an evolved HR needs to provide.
The hospitality industry has huge gaps to make up to, compared to other businesses and because of the fast-paced nature of these businesses, it is always beneficial to have a cloud based HR software in place, earlier in the life cycle of a company, rather than later. Also these businesses face a very tough competition in the market and to stay on top, they must have these high tech software in place. All HR professionals and leaders must constantly review the beliefs, theories and common practices that push their businesses in right direction. Attitudes make a lot of difference, the need to get things done faster, may psychologically push towards obtaining a readily available technology that fits every need and size. A system, that proves to improve the learning process of all individuals in the organization.